BSOD on HP Omen - Sysnative Forums BSOD Forum

URL: Sysnative Forums - (2) BSOD on HP Omen | Sysnative Forums 

The dump file is overflowing with NTSTATUS exception error code 0xc0000147 - which refers to the page file.

From Microsoft - 0xc147 -

Microsoft Docs said:

NTSTATUS 0xc0000147

Unable to Create Paging File.

The creation of the paging file %hs failed (%lx). The requested size was %ld.

Your page file may be corrupted. Turn page file (virtual memory) off via SYSTEM in Control Panel; delete pagefile (see CODE box below) - c:\pagefile.sys

Note - you may have to change file attributes and un-hide the pagefile. Bring up an Admin CMD prompt; Type/paste the following one line at a time; hit enter after each line) - check for pagefile first (1st command after "cd" command)l; then un-hide it (2nd command); then delete it (last command) - c: is assumed to be your Windows OS drive -

Code:

cd c:\

dir /a c:\pagefile.sys

attrib -h c:\pagefile.sys

del c:\pagefile.sys

Turn page file (virtual memory) back on - System managed - for all drives

Also, for info, a 0xc147 exception code could mean that there is a problem with the hard drive.

I would also advise you to run chkdsk from the CMD prompt as well - chkdsk /f /r - then reboot the system

PLEASE be sure to run Driver Verifier as @x BlueRobot has asked you to do.

Regards. . .

jcgriff2

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2 Dell Inspiron 7746 Laptops having PnP Detected Fatal Error - Bleeping Computer

 

https://www.bleepingcomputer.com/forums/t/748442/2-dell-inspiron-7746-laptops-having-pnp-detected-fatal-error/#entry5162721

Thanks for posting that.

 

I'm rather taken by the old timestamps on some of the 3rd party drivers.

 

 

stdcfltn.sys Fri Jul 13 19:30:14 2012 (5000AF86) - ST Microelectronics Disk Class Filter Driver for Accelerometer 


IntelPcc.sys Tue Apr 29 20:13:23 2014 (53604023) - Intel Collaborative Processor Performance Control (​CPPC) driver 


e1d65x64.sys Thu Jun 18 12:37:56 2015 (5582F3E4) - Intel Ethernet - Driver Reference Table (DRT) | e1d65x64.sys (sysnative.com)

O2FJ2w7x64.sys Tue May 13 21:46:47 2014 (5372CB07) -  O2Micro SD Reader Driver - Driver Reference Table (DRT) | O2FJ2w7x64.sys (sysnative.com)

dptf_acpi.sys Tue Jun 10 15:52:05 2014 (539761E5) - Intel Dynamic Platform Thermal Framework Driver - Driver Reference Table (DRT) | dptf_acpi.sys (sysnative.com)

ST_Accel.sys Sun Apr 20 23:28:44 2014 (5354906C) - STM 3-Axis Accelerometer driver

DellRbtn.sys Fri Aug  3 17:32:54 2012 (501C4386) - OSR Open Systems Resources Airplane Mode Switch Driver  - Driver Reference Table (DRT) | DellRbtn.sys (sysnative.com)
Netwtw04.sys Mon Dec 31 10:32:13 2018 (5C2A367D) - Intel wifi driver - Driver Reference Table (DRT) | Netwtw04.sys (sysnative.com)

The above all pre-date Windows 10, except for the last one. I noted it here because networking drivers are typically updated at least once per year and yours is 2+ years old. There are several other drivers from 2016, 7, 8, 9 as well, but they were written for W10 as their timestamps are >2015.

 

However, as W10's drivers are updated, so should 3rd party drivers.

 

All of the above listed drivers were loaded into RAM at the time of the BSODs and therefore could be involved in future BSODs.

 

Regards. . .

 

jcgriff2

BSOD - Caused by Acronis driver - file_protector.sys

 https://www.bleepingcomputer.com/forums/t/748188/bsod-invalid-file-protector/?p=5162544

Probable cause - Acronis driver file_protector.sys

_________________________________________________________________________________

The probable cause of your latest dump was file_protector.sys -

file_protector.sys Mon Oct 15 10:42:57 2018 (5BC4A771)

It is an Acronis driver - Acronis Cyber Protect Cloud: file_protector.sys consumes a lot of RAM | Knowledge Base

 

- Acronis File Protector causing BSOD PC Crash | Acronis Forum

 

Make sure that you have the most recent version of Acronis installed as your driver is from 2018.

 

Regards. . .

 

jcgriff2